I just have to give a quick word about Witopia. They are VPN solution that most of my friends recommended I use when moving to China. So I signed up and it did exactly what it is advertised to do. On a super fast connection in my temporary China accomodation, I could see how it performed... and it did extremely well!
Since moving to my more permanent home with a 1MB line that rarely performs that locally, there has been a performance degradation that has made it unusable. Now to their credit, I had an online chat with these guys complaining about speed (don't us techies hate tickets about "it's slow, please help?") and they did actually make some suggestions and found something that worked for me! They were also clearly technically competent in their field. What a difference this can make!
So here is a thumbs up to these guys. On the other side, I do think there must be some capacity issue somewhere - maybe with the Expo - that, who knows, some other provider may have less issue with but such professional support is gold dust and wins hands down.
Since moving to my more permanent home with a 1MB line that rarely performs that locally, there has been a performance degradation that has made it unusable. Now to their credit, I had an online chat with these guys complaining about speed (don't us techies hate tickets about "it's slow, please help?") and they did actually make some suggestions and found something that worked for me! They were also clearly technically competent in their field. What a difference this can make!
So here is a thumbs up to these guys. On the other side, I do think there must be some capacity issue somewhere - maybe with the Expo - that, who knows, some other provider may have less issue with but such professional support is gold dust and wins hands down.
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